Product Support

Assistance is just a quick click away!

We're here to help. 24/7.

New to AvePoint?

Check out our on-boarding guide with helpful video walkthroughs. You'll be up and running in our FLY migration tool, Cloud Backup and Cloud Management, in no time!

Get Started

Open a Support Ticket

Create a support ticket in our account portal. This ensures your support requests are handled most efficiently and provides you a place to track and reference past support cases.
You'll also unlock our best product resources!

Account Portal

United States/Canada, Toll free: +1.800.661.6588 (option 2)

Australia: +61 3 9005 8484

United Kingdom: +44 (0) 207 421 5199

Other Worldwide: +1.201.793.1111 (option 2)

You may also email our technical support team:
Someone will reach out within 24 hours.